Key Areas of Transformation

Our approach lets you proceed at your own pace, focusing only on those areas having the greatest payoff

1.  Maintaining strategic alignment, from top-to-bottom

Start at the top, by looking at your strategic goals

• Begin by identifying how your organization defines success

• Identify key gaps and obstacles preventing the achievement of your strategic goals

• Identify the root causes of the gaps and obstacles (in knowledge-intensive organizations, these usually point to critical knowledge not being properly captured, shared, or applied)

• Formulate a series of pilot initiatives for closing the gaps

• Develop metrics for tracking progress

• Refine the initiatives and roll out across your entire enterprise

Use IT more effectively, through improved alignment with strategy, processes and competencies

• Break free of the technology trap

• Help your workforce better understand why and how to use your existing IT toolset ("shop your closet")

2.  Knowing what you know, and applying it

Capture, share, and apply lessons-learned

• Reclaim lost time, money, and resources

• Do more, and do it better, using what you already have, by:

  • Learning from successes and failures, and not repeating mistakes

  • Reducing or eliminating redundant activities ("re-inventing the wheel")

  • Knowing "Who's doing what" and "How they are doing it"

  • Using your corporate brain trust to continually answer the question, "How can we do this better?"

Streamline knowledge-intensive processes, and make better, faster, and more consistent business decisions

• An Ohio State University study of 400 organizations found that almost half of all business decisions fail¹

• The same study found that nearly two-thirds of all decisions used the wrong approach

• Capturing, sharing, and applying the right decision processes will result in:

  • Improved quality of decisions

  • Greater capacity for making the right decisions quickly, on-the-spot, with reduced need for escalation

  • Reduced costs and time for making decisions

  • Less money wasted from having to correct mistakes resulting from poor decisions

Move from a knowledge-hoarding organization to a knowledge-sharing enterprise

• Old habits are hard to break (follow this link for a short article on why knowledge-sharing is difficult, and how some organizations we've worked with are overcoming resistance to change)

3.  Attracting, retaining, and growing talent

Build a "safe proving ground" for continuous learning and innovation

• Keep pace with, and even lead, the changes in your market by making learning and innovation a part of every key business process

Implement a knowledge succession planning program

• Capture your most critical knowledge, before it walks out the door

4.  Delivered through the right combination of:

Consulting

• Assessments

• Pilot initiatives

• Mentoring and coaching

• Embedded change agents

Education

• Keynotes

• Workshops

• e-Learning kits

Solutions

• Tools

• Applications

• Best practices

¹Paul C. Nutt, Why Decisions Fail, 2002.